our policy

Privacy Policy

At Route2Health®, accessible from https://route2health.net/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Route2Health® and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Route2Health®. This policy is not applicable to any information collected offline or via channels other than this website.

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Information we collect

The personal information that you are asked to provide, is for the reason of delivering our products at your doorstep and to make that experience most convenient for you. All information collected on our website helps us reach you better.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you. may choose to provide.

Log

Log Files

Route2Health® follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics.

The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Beacons

Cookies and Web Beacons

Like any other website, Route2Health® uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

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How we use your information

We use the information we collect in various ways, including to:
Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
Send you emails.
Find and prevent fraud.

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Children's Information

Route2Health® does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Clauses

Payment Clauses

i)Route2Health reserves the right to offer additional payment methods and/or remove existing payment methods at anytime in its sole discretion. If you choose to pay using an online payment method, the payment shall be processed by our third party payment service provider(s). With your consent, your credit card / payment information will be stored with our third party payment service provider(s) for future orders. Rouet2Health does not store your credit card or payment information.

ii)You must ensure that you have sufficient funds on your credit and debit card to fulfil payment of an Order. Insofar as required, Route2Health takes responsibility for payments made on our Platforms including refunds, chargebacks, cancellations and dispute resolution, provided if reasonable and justifiable and in accordance with these Terms.